Quantcast
Channel: Adobe Community: Message List - Photoshop
Viewing all articles
Browse latest Browse all 180635

Unable to open Photoshop CC

$
0
0

Help.

I have downloaded Photoshop CC twice now.On first attempt I opened it and started to customise settings including which drive I wanted as a scratch disk.When I tried to reopen the program I had error messages of "Could not load default tool presets beacuse scratch disks are full " and then "Could not initialize because scratch disks are full ". I uninstalled via Windows7 Prof and reinstalled again but the same thing happened but this time I could not open the program to even customise it.

My PC runs on a SSD of 500GB which I use for Windows etc and still has 435 GB of space on it,I have a smaller older SSD of 120 GB which is now empty and an ordinary hard drive of 1TB which I use as a scratch drive and has 934GB free and 12GB RAM.I ran CS6 before on the old SSD with no problems.

I cannot see how the scratch disk is full but understand that SSDs and Photoshop have had problems in the past.Can anyone suggest a way I might be able to open photoshop and how I can prevent future problems?


Viewing all articles
Browse latest Browse all 180635

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>